Delete your SofaCart account

SofaCart — sofacart.app

You can delete your SofaCart account and the data associated with it at any time. Use the steps below in the SofaCart app, or email us if you need help.

How to delete your account in the app

Open the SofaCart mobile app and sign in.
Go to Settings (profile / account).
Tap Delete account.
Confirm when prompted.

If you subscribed through the App Store and Apple is still set to renew, turn off auto-renew in Apple’s subscription settings first (or when the app prompts you), then delete your SofaCart account again.

If you subscribed through Google Play, manage or cancel the subscription in Play’s subscription settings as well.

Request deletion by email

You can also email contact@sofacart.app from the address on your SofaCart account and ask us to delete your account and associated data. We may verify your identity before completing the request.

What is deleted

When your account is deleted, SofaCart removes or deactivates account-linked data, including:

Your account profile (name, email, sign-in credentials / Google link)
Sessions (you are signed out everywhere)
Pantry items and related pantry photos you uploaded
Saved recipes, preferences, shopping history, and cart-fill records tied to your account
Feedback and similar content tied to your account

Active SofaCart+ billing is cancelled where SofaCart can do so (for example Stripe). App Store or Google Play subscriptions must also be managed in those stores as noted above.

What may be kept for a limited time

Security and legal records: limited logs or records may be retained as needed for security, fraud prevention, dispute resolution, or legal obligations.
Aggregated analytics: marketing-site analytics (for example GA4 on sofacart.app) may retain anonymized or aggregated measurements that are not tied to your account.
Payment processors: Stripe, Apple, or Google may retain billing records under their own policies; SofaCart does not store full payment-card numbers.

We retain account and service data only as long as needed to provide SofaCart, meet legal obligations, resolve disputes, and protect the service, as described in our Privacy Policy.

Contact

Questions about account deletion: contact@sofacart.app.